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Whether you have questions about our infrared saunas, red light therapy panels, massage chairs, or cold plunges, we are happy to assist.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days. Once shipped, transit time is typically 5 to 8 business days within the Continental U.S. Please note that Alaska and Hawaii are excluded from our standard shipping.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment every step of the way until it arrives at your door.
What is your return policy?
We want you to be completely satisfied with your purchase. If something is not right, please contact us within 30 days of receiving your item and our team will walk you through the return process.
Can I exchange my product for a different model?
Exchanges are available for items in their original condition. Reach out to our support team with your order number and the model you would like instead, and we will coordinate the swap for you.
What kind of electrical outlet do infrared saunas require?
Electrical requirements vary by model and size. Some of our infrared saunas plug into a standard 120V outlet, while larger units may require a dedicated 240V circuit. Each product listing includes detailed specifications to help you plan your setup.
How do I choose the right red light therapy panel for my space?
Panel selection depends on your intended use area and available wall or mounting space. Smaller panels work well for targeted placement, while full-size panels cover a broader area. Our team can help you find the right fit for your room.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Prompt Responses
Our support team aims to address every inquiry within one business day so you are never left waiting.
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Thoughtfully Curated
Every infrared sauna, therapy panel, massage chair, and cold plunge is selected for quality and craftsmanship.
Free Continental Shipping
Owned and operated by Oak Vendra, we offer free shipping on most orders within the Continental U.S.
